Manufacturers, Distributors & Amazon Sellers
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Frequently Asked Questions
We are committed to providing robust security for all our customers. The Comply PRO+ platform takes full advantage of AWS’s hosting environment and services to secure customer data across compute, network, and storage layers. Data security is our number one priority. AWS is architected to be the most flexible and secure cloud computing environment available today. This is backed by a deep set of cloud security tools with over 300 security, compliance, and governance services and features. AWS supports 98 security standards and compliance certifications, and all 117 AWS services that store customer data can encrypt that data.
We have a built-in chatbot to capture inquiries and incoming emails and route them to our support staff. We have an extensive knowledge base and How to Videos in our help center. You can also purchase an Onboarding / Staff Training support package to bring you up to speed quickly.
If you are growing and adding new products, you can add an additional 25 product packages to your plan so you do not have to jump to the next level.
Suppose you want to sell in other channels and platforms. We provide the framework for you to build out your data to meet Amazon and Federal requirements. If you plan an exit, building out your data will show prospective buyers that you have your house in order and decrease due diligence. You can also run your entire operations from product development to delivery on Comply PRO+.
We offer you a stress-free way to upload your data via our excel file uploader, so once your prepare and format your data, it is easily imported into the platform, and you then need to add your documents. We offer an onboarding checklist to help you finish your setup, and we provide how-to videos and an extensive knowledge base for reference with online support if you still need help!
Staff Training packages are available through Jacoby Solutions. Ask Support for more information.
Paddle is a provider of complete payments infrastructure for SaaS businesses, which includes acting as the merchant of record for Comply PRO PLUS LLC. Paddle is the Merchant of Record for Comply Pro Plus.
Your credit card will be charged by Paddle.com. and you will see COMPLYPROP on your credit card statement.
If you need to set Paddle up as a vendor use the following information for tax purposes. Paddle.com is located at Market Ltd, Judd House, 18-29 Mora Street, London EC1V 8BT, UK.