Creating the Best Product Safety Compliance Software

Proof of Compliance is no longer just submitting a test report and a certificate once a year to Amazon or major retailers. Selling in multiple sales channels and on Amazon globally forces you to provide more and more detail, including instructions, packaging, labels, and proof that you are compliant with that market. Major retailers like Target are using 3rd party labs to audit their suppliers to see if they have all policies and procedures to show “Due Care”  and have quality processes in place when manufacturing their products. If you sell Children’s products, do you have all the requirements for CPSIA, such as material change policies, Undue Influence Training, corrective action plans, and a periodic test plan for each product? If you are now selling in the EU, do you have the elements to comply with the Global Product Safety Regulation changes that took effect in December 2024?

For the last fourteen years, we have been helping companies build their compliance programs and provide proof of compliance for retailer onboarding.

Handling  CBP holds and seizures, CPSC port inspection violations, providing corrective action plans so companies can remediate products identified during these port inspections, and managing product recalls have given us the knowledge and experience to prepare you for any situation.

As a CPSC-approved product safety coordinator, we handled two consent decrees for the CPSC and the Justice Department, and our clients were required to hire a product safety coordinator and do the following.

1. Create a comprehensive product safety program.
2. Conduct a product audit to determine which merchandise requires testing and certification of compliance with the FHSA, the CPSA, and any other Act enforced by the CPSC.
3. Establish and implement an effective and reasonable product safety testing program in compliance with the FHSA, the CPSA, and any other Act enforced by the CPSC.
4. Create guidance manuals for managers and employees on complying with product safety requirements.
5. Establish procedures to conduct product recalls.
6. Establish systems to investigate all reports of consumer incidents, property damage, injuries, warranty claims, insurance claims, and court complaints regarding products that Defendants imported into the United States and that are under the jurisdiction of the CPSC.

We could accomplish some of the above as we had developed CPSIA Ready, the beta for Comply PRO+. Still, we faced the challenge of tying all the remaining items together using online tech solutions, which helped with the engagement. Still, we realized that most people do not have the technical knowledge to select, configure, and connect applications, let alone build internal processes and applications to simplify CPSC eFiling. Auditing compliance programs for large and small companies validated our findings, so we started devising the ultimate platform for manufacturers and sellers to supercharge their current compliance program, manage compliance-related activities for retailers, and prepare for CPSC eFiling. Comply PRO + is that solution. We hope you find this game-changing software helpful in incorporating standard operating procedures, increasing efficiency, enhancing training, and giving you a real-time view of where you stand regarding product compliance.  With our patent pending automatic certificate generation and compliance verification module, you can generate CPC and GCC certificates today and be ready for the upcoming CPSC eFiling requirement.