CPSC eFILING

The requirements and process for creating and filing  certificates are changing

CPSC mandates that importers of regulated consumer products electronically submit specific certificate data elements via the U.S. Customs ACE system or the CPSC product registry.

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Applies to all regulated imported consumer products, including de minimis and FTZ shipments, not just select categories

WHATS CHANGING

Key Differences Between Current CPSC CPC/GCC Requirements and Upcoming CPSC eFiling Mandates

Manufacturers will need to overhaul their compliance documentation and recordkeeping—from flexible, document-centric systems to rigid, real-time, digital data management
Comparison Table
Aspect Current Certificate of Compliance Process for CPC / GCC Upcoming CPSC eFiling Mandates
Certificate Handling Document accompanies product, available on request Electronic data filed at import entry
Filing Timing Provided only if requested Submitted with each import entry
Data Format Free-form, digital or paper certificate Standardized electronic message set
Applicability Certain regulated products All regulated imported products
Enforcement Post-market and request-based Automated, real-time at border
Recordkeeping Must maintain and provide on demand Must be digitally linked and retrievable

Major Changes

  • Electronic Submission at Entry: Regulated products will require importers to electronically file certificate data at the time of import using the Customs ACE system, transmitting key details directly to customs and the CPSC.
  • Broader Scope: Applies to all regulated imported consumer products, including de minimis and FTZ shipments, not just select categories.
  • No Standalone Certificate Document: Instead of a separate document (CPC or GCC), the required information is submitted through a standardized electronic message set at the time of shipment entry.
  • Digital Recordkeeping & Real-Time Enforcement: Certificate data must be digitally linked and available for automated review and targeting by customs. Products may be held or flagged if data is missing or incorrect, shifting compliance from post-market to real-time enforcement at the border
  • Need Digital Process: Current processes for Paper certificates in place since CPSIA began will be obsolete and each certficate has to be retained for five years.

YOUR eFILING CHOICES

Implementation challenges faced by importers

Do you file manually, Use a test lab or third-party provider?

Review the options below to make your decision

MANUAL DATA COLLECTION AND FILING USING THE REGISTRY

Collect data and file using uploaded csv file

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Collect all data required for new certificates

N

Understand test requirements and data needed to file

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Certify via product registry

FILE USING A TEST LAB

Collect necessary data before sending or entering into their system

N

You need to collect manufacturing and company data

N

You have to manually enter data but at least they have your test data

N

Using multiple labs means more time and manual work

N

You have to pay for certificates and efiling and data is in their system

CPSC eFILING USING COMPLY PRO+

Automated data collection, certificate generation, compliance verification and one-click e-filing

N

Create data when ordering your products with patent-pending certificate generation and verificiation process

N

Build protocol and virtual compliance manager gives you a To Do list of missing data you need for every shipment

N

Lab independent means you can use multiple labs and keep all data centralized for retention requirements

N

Automatically send filing data to customs broker with each submission and use multiple brokers

CONNECT TO CPSC PRODUCT REGISTRY

Register your company, create a collection and get started

DIGITIZE YOUR DATA

Convert from paper process to digital quickly and easily

N

Start today and create digital certs needed to file next year as you renew periodic testing for each product family

N

Get started quickly with uploaders and build as you go with how to videos and detailed knowledge base articles

N

API to popular accounting systems for automatic creation, and labs coming in 2026 to streamline testing renewals

DIRECT IMPORTER DATA SHARE

Share certificates and filing data with major retailers

N

Send a copy of the filing data to retailers when the shipment is picked up by major retailer and leaves port

N

Traceability for each product on every shipment when ading tracking label or batch data

N

Email workflow for automating this process and download to send when requested

BRAND PROTECTION

Batch-level traceability to protect your reputation, reduce recall exposure

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Track every product batch to specific retailers and shipments

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Report and track incidents within 48 hours as required by law

N

Maintain 5-year audit trail for regulatory defense and liability protection

REGISTER FOR EARLY FILING

Start today and participate in the voluntary filing stage

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Digitize your compliance process and certificate creation

N

Early preparation to align workflows and test new processes

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Reduce your risk score via accurate, timely and faster customs clearance and fewer possible inspections

N

Start with a few shipments and train staff on new process

File early with Comply PRO+ and get a Special Pricing Discount plus No Filing Fees Forever!

MORE INFORMATION TO GET STARTED

CPSC eFiling Page and Resource Guides

Register for early filing, visit the Document Library, download the Welcome Packet, Quick Start, and Registry Guide, or view the Onboarding Video.

 

FAQ

I have a process in place for certificates. Why should I use Comply PRO+
  1. Digitalization of Compliance Data
  • Proactive Data Submission: Manufacturers must shift from creating certificates (CPCs or GCCs) that accompany products or are shared on request, to electronically submitting all required compliance data for every regulated import at the time of entry. This means traditional document-based processes will be replaced by structured, digital datasets.
  • Digital Recordkeeping Systems: There is a need to implement or upgrade IT systems for maintaining compliance information in a standardized, retrievable electronic form. Paper-based or loosely organized digital files will no longer meet requirements.
  1. Changes in Workflow and Documentation Management
  • Automated Data Preparation: Certificate information, including product specifics, testing details, and compliance contacts, must be stored in formats compatible with customs’ electronic systems for rapid submission.
  • Real-Time Accuracy: All records must be kept up-to-date and instantly available, since entries are validated at the border and may trigger holds if data is missing or incorrect—making old, periodic, or manual updates inadequate.
  1. Heightened Recordkeeping Expectations
  • Standardization: Record formats and data fields will be standardized, moving documentation away from free-form documents to structured electronic records. This requires precise data management and uniform updates across all products covered by regulations.
  • Immediate Traceability: Compliance records must be linked digitally to each shipment and product, ensuring that information can be traced, retrieved, and audited with minimal delay.

Manufacturers will need to overhaul their compliance documentation and recordkeeping—from flexible, document-centric systems to rigid, real-time, digital data management. This prepares them not only for eFiling, but also strengthens operational efficiency, audit trails, and ongoing compliance in an increasingly digital regulatory environment.

Do I need to put all my compliance data into the system?

Comply PRO+ was designed as a compliance program framework so you can build your data to show proof of compliance to Regulators, Retailers and retain the required data to meet federal retention requirments as well as storing for easy access in the event of a legal matter or to react quickly in the event of an incident involving the use of your products. You already have this data in other places, and having a backup of your data in the cloud protects you and allows you to access it after legacy systems are deprecated or upgraded, reducing the need for additional backup by other means.

Can I customize Comply PRO+ to fit our workflow?

We have built a framework for global sales to capture technical file data. Additionally, you can create customer fields on the product page and custom folders in any section to organize and store data associated with suppliers, retailers, quality issues, etc. Access can be given to specific sections to protect proprietary or confidential data, and we recommend keeping your most confidential data in-house. There is an audit log, and you can see who made changes on each page, so you can see what is getting done.

How does Comply Pro help me sell globally?

Comply PRO+ stands out in the global retail and product safety compliance space by transforming how companies manage regulatory challenges across multiple jurisdictions. Here’s what sets it apart:

  1. End-to-End Automation of Compliance
  • Automated Certificate Generation: Instantly creates Children’s Product Certificates (CPCs), General Certificates of Conformity (GCCs), and other required documents from laboratory test reports, which eliminates manual data entry and reduces errors.
  • One-Click CPSC eFiling: Direct integration with the CPSC Product Registry allows users to file required information to U.S. Customs with a single click—supporting new regulatory mandates and reducing administrative work.
  1. Multi-Market, Multi-Standard Readiness
  • Supports Global Regulations: Comply PRO+ covers U.S., EU (including new General Product Safety Regulation—GPSR), UK, and other major market requirements, enabling consistent compliance for retailers selling internationally.
  • Technical File and Incident Management: Users can build technical files and incident/accident reports for multiple markets in one system, enhancing oversight for global commerce.
  1. Unified Platform for Collaboration and Oversight
  • Centralized Documentation: All compliance data and certificates are stored securely and are instantly accessible for audits or at the request of retailers, regulators, or customs authorities.
  • Customized Access Control: Roles and permissions are configurable for executives, compliance managers, consultants, and authorized representatives, facilitating seamless collaboration.
  1. Scalability and Integration
  • Multi-Channel Management: Enables compliance tracking and management for any sales channel—Amazon, retailer partners, direct sites, and more—within a single dashboard.
  • Enterprise System Integration: APIs connect with ERP platforms like NetSuite, Microsoft, and QuickBooks to ensure data flows smoothly between business processes.
  1. Real-Time Risk Mitigation and Audit Support
  • Automated Audit Readiness: Monitors shipments, triggers compliance checklists, and sends advance audit notices so businesses can proactively address potential issues.
  • Batch Tracking & Compliance Verification: Tracks compliance at the batch and shipment level, preventing non-compliant products from shipping and reducing the risk of regulatory penalties.
  1. Cost Reduction and Operational Agility
  • Reduces Staffing Needs: Automation lessens reliance on large compliance teams or outside consultants, resulting in direct operational savings.
  • Fast, Reliable Compliance: Cuts turnaround times for certificate creation, filing, and responding to compliance requests—especially valuable for fast-moving, high-volume global retail environments.
  1. Supports Rapid Global Expansion
  • By standardizing compliance processes in one system, brands can scale into new markets with confidence, knowing their product safety and regulatory requirements are consistently managed and documentable.

In summary, Comply PRO+ is a game-changer for global retail compliance because it combines automation, centralization, and real-time oversight for international product safety, enabling businesses to scale, reduce costs, and maintain robust compliance across all sales channels and jurisdictions

How long does it take to get my site up and running?

With Comply PRO+, the onboarding process is designed to be seamless and efficient. Once your plan is started, there is a quick start guide to walk you through the onboarding step by step. Depending on the number of products and data, you can be up and running in a day or two once you have populated the uploader template spreadsheets. You don’t need to recreate the past. You can easily start building out the data you need for your subsequent shipments. Comply PRO+ will tell you everything you need to ship compliant products. Then, you need to add your product protocol and testing to generate certificates.

What type of support is available for onboarding and training?

Using the quick start guide, you can quickly build out the company data that’s required. Step #20 prompts you to schedule an orientation call to answer any questions you might have about uploading data and building your product families. This will allow you to proceed and ask any questions you may have about the system. Additional support is available via chatbot and an extensive knowledge base with step-by-step instructions and on-page videos to explain what is needed for each field and best practices. Further training and or support credits can be purchased as a one-time charge and be used for staff training or to guide with best practices.

Why is a Product Safety Compliance Program Essential

The CPSC strongly advises that companies implement a comprehensive product safety compliance program to effectively minimize risks, safeguard their customers from potential harm, and establish clear policies and procedures for identifying issues with their products. Also, having a clear plan in place for addressing incidents is very important. If your business involves selling children’s products, it is very important to show diligence in the manufacturing process. This includes adhering to the additional 1107 requirements, which encompass material changes, regular testing, and training to prevent undue influence. By prioritizing safety, you not only protect your customers but also enhance your brand’s reputation. 

How do I build my product testing prototocls necessary for certificate generation and CPSC eFiling?

Most companies know the products that they sell and have conducted third-party lab testing needed to generate a CPC or GCC certificate required by Amazon or major retailers to get their product listed for sale. You can build your product families using that report or ask a lab to provide a quote for a particular marketplace or retailer to get the necessary federal, state, local, voluntary, and retailer protocols so you can consistently produce product for the most stringent retailer. You can also have consultants build your protocols for you using the uploader spreadsheets or manually creating them. The system will automatically create protocols for durable infant and toddler products. 

Do I have to use specific labs with Comply PRO+?

Comply PRO+ is lab-independent, and you can use any CPSC-accredited lab to test your products and use your test report to show proof of compliance for certificate generation and CPSC eFiling.

My lab says they can do efIling for me, why should I use Comply PRO+?

The labs have your testing data and can e-file for you, but remember that Comply PRO+ can generate a new certificate for you with every batch necessary for traceability and at no cost to you. You also need company and manufacturer information to file, and if you use a lab, you will still need to collect and provide them with this data. Finally, you need to keep all test reports and certificates for at least five years. If you store these at a lab and change labs, how easy will it be for you to export and retain that data with another lab system?

What are the terms of service?

Comply PRO+ SAAS is a yearly contract that can be paid monthly or yearly, with a discounted price, and a notice will be sent 45 days before your service anniversary to allow you to cancel your renewal. If you cancel before the term, you will still be liable for payment for the remainder of the contract term unless exceptional circumstances warrant early cancellation.

Can I Provide Access to Consultants and Suppliers

With Comply PRO+, you can seamlessly integrate workflow and data collection, allowing you to add users for consultants, team members, or suppliers as your needs evolve. Simply manage additional access through your plan page whenever you’re ready to expand.

Will API access be available in the future?

Plans are to have API connections to major accounting programs such as QuickBooks, Netsuite, Microsoft Dynamics, SAP, Sage, Xero, and others for full automation, with an additional monthly charge. We also plan to have API connections to some major labs to automate test report data as it becomes available.

Join importers who have digitized and automated their compliance processes

Companies starting today can generate certificates tomorrow and file early or store data needed to eFile day one.

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Automated data collection and compliance verification

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Save time, money and sleep better

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Implementation support included with all plans